About M3Global
Our Mission
At M3 Global, we are dedicated to providing top-notch IT consulting services to our clients. Our mission is to help businesses of all sizes reach their full potential through the use of technology.
Our Team
Our team is comprised of experienced and knowledgeable IT professionals with more than a decade experience who are passionate about helping businesses succeed. We work closely with our clients to understand their unique needs and provide tailored solutions.
Our Services
We offer IT consulting services, including SAP with Specialized CRM domain expertise, Quality Assurance Testing with Automated and Manual expertise. Our services are designed to help businesses stay competitive and secure in today's digital landscape with prior experience in different industry domains such as Utilities, transportations, retail, fintech and gaming industry
Case Study - Customer Relationship Management
What do we do? How do we help you reach your goals?
Case Study:
Customer Relationship Management: SAP
You are a customer in Utility domain providing utility services like electricity, gas, waste, water under regulated and de-regulated services where most of your business processes run out of SAP. You have a Customer Care services team and a very cool online portal to serve your customer with their move in, move out, disconnection, reconnection services, billing related queries/complaints, all of that is handled smoothly within Customer Relationship Management module in SAP. We can help you enhance your services, better serve clients with their needs and get customer 360 degree view with all integration.
Or you are a Retail client and you need your SKU's mapped in system, create and track orders in system and bill them on time, reach out to customers for survey, loyalty and promotions. We can get it done for you.
Or you are into Transportation and you need Sales as well and your system needs to track the parcels, freights, EDI's , Idocs to better serve the transportation and logistics, we can serve you.
And many more...
Oh what if you are a Customer and you are not in SAP Yet, how about we can help you with your Customer Relationship Needs to help your services and customers with SALESFORCE.
Customize and reach your Sales and Service goals with Cloud based CRM applications like Salesforce with ease. We are here to understand your needs and customize it your needs with emails, workflows, integration with Social Media, run reports and also come up with better user and device friendly solutions - desktop or on your mobile phones.
QA - Quality Assurance
We understand that every business is unique, which is why we provide tailored solutions to meet the specific needs of our clients. Our solutions are designed to help small businesses optimize their technology solutions and achieve their goals.
Whether you need help with manual testing or Automation testing, we have the best resources and skills to understand your business, technology landscape and help you with your testing needs.
How about some Automation and AI: We also can help you automate some of your regular testing across any devices to increase your product launch's speed to market. We have industry experts that can help you with the best automation tools in market like Cypress, Selenium and API testing expertise as well.
Don't know where to start? - No worries, book a consultation with us and we can provide you the best ideas that will fit your budget, scope and also provide a game plan to improvise. We all start with the first step.
Manual Testing: No worries at all. With prior experience in multiple domains like fintech, games, manufacturing we can help with some skills from there or we can also spend more time to understand your business and needs and start from scratch as we don't like to do it the "Old School" way, we are open to change and adapt to the new requirements and way of doing but with lessons learnt and best practices.
Affordable Pricing
We believe that small businesses should have access to high-quality IT consulting services without breaking the bank. That's why we offer affordable pricing options to fit any budget. If we chase EXCELLENCE in what we do, people love to pay for it anyways.
Experience
With over 15 years of experience in the IT consulting industry, our team has the expertise and knowledge to help small businesses succeed in today's digital landscape.
Experience is not doing what we do in a year and repeating it for 15 years, we believing in new experiences every year. Our team provides experience across diverse domain and landscapes including new Implementation, Support, Upgrades, Enhancements which makes it more valuable.